Foto

Customer service

 

Salani boatyard can offer a whole gamma of rowing boats and spare parts 100% Made in Italy togheter a wide series of customer service activity for whatelse kind of need before, during and after sale. You could avail of collaboration with our service team ready to help you in:

 

 

 

  • assessment before sale: you can request every information you need about our products, boats and spare parts specification, offer and have a meeting at Salani boatyard;
  • assessment during sale;
  • assessment after sale: you can request information about boat maintenance, repair and tech tips
  • second hand boats evaluation: you can request fiber second hand boat evaluations;
  • wooden second hand boat evaluationd;
  • spare parts replacement: in case of huge damage or strong usury it’s possible replacement spare parts for Croker\Salani oars and all kind of boats, delivering the new piece to domicile or at race camp.


In addition to customer service as above, to grant the max customer statisfaction, below there are all kind of support activities done at the races camp usefull in case of need:
  1. Croker pair and scull sleeve replacement
  2. cutting Croker blade;
  3. Salani and Croker spare parts sales
  4. repair Salani spare parts;
  5. Croker handle sobstitution;
  6. finishing and grouting hull, covers and deck;
  7. Salani\Croker oars reinforcement and repairations;
To grant the proper conduct of  6-7 activities, we suggest to all customers to contact at info@salaniboats.com to quantify the damage entity and establish if make the operations at the camp or at the boatyard.